Agent installation hangs Ubuntu 22.04 Jammy J
Last active 13 days ago
25 replies
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- DU
The installation of the agent locks up the computer, forcing me to reboot. According to the script, this happened during installation of the 'crowdsecurity/linux' collection. This is the second time I have tried to install the agent on this server and the same thing happens. Any ideas as to what could be the problem?
- II
Do you have any sort of blocking towards github or AWS as that command sends a request to download files?
- DU
I don't, but I will check to make sure some other tool isn't kicking in and blocking it
- RN
How did you solve this issue ? I’m getting the same thing as well
- BU
Hello @RNab !
- BU
Can you share some logs of what is happening please ?
- BU
we'd like to be able to reproduce and solve the issue 🙂
- RN
Hmmm it’s difficult to. The machine hangs and there’s no log. It’s just stuck at the crowdsec/linux
- RN
I tried 7 times lately. 5 times it just hangs and I killed the VM and created a new one. Once it worked straight away. Once it worked after 10min urea wait
- RN
It actually looks like a communication issue no ? I’m unable to test this further not sure how to
- BU
does the machine has very bad internet collection ?
- BU
the "only" things I would see is that the "linux" collection downloads geoip location database from S3 buckets and it's about 50ish Mb ?
- RN
Don’t think so. But as it is intermittent it does sound like this. Which log could I provide to help ? I can tri create new VM and have the issue again
- RN
50mb sounds very small though
- KÀ
Hello @RNab I'll try dig into this and reproduce this. I'll keep you posted. Thanks for you report
- KÀ
I managed to reproduce he bug, seems to be related to the internet connection
- KÀ
that hanges after the download starts
If by any chance you're using a debian distribution, you can test one of those https://packages.debian.org/search?keywords=crowdsec&searchon=names&suite=all§ion=all because it use a modified linux collection without those downloads - KÀ
I created a new issue on github https://github.com/crowdsecurity/crowdsec/issues/2116
- RN
Actually it seems that somehow for me the download is veryyyyyy slow at times
- RN
wget https://crowdsec-statics-assets.s3-eu-west-1.amazonaws.com/GeoLite2-City.mmdb
- RN
This downloads at 18kb/s
- RN
Same download locally is super fast (my VM is with Oracle)
- RN
I'm on Ubuntu though so not sure I can use these ?
- RN
In case it can help, I'm located in Asia. What i've noticed is that, evening local time, it is extremely slow to do the above wget (ETA is usually around 2/3hrs). If I do it in the morning it seems blazing fast
- RN
It might be my VPS provider (ill do more tests to confirm), or the target directly but I doubt it as it seems i'm the only one having the problem 🙂
Last active 13 days ago
25 replies
4 views