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One of of the projects the database is completely unavailable, the nhost console, as well as auth and our app does not work

Last active 4 months ago

28 replies

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  • MO

    One of of the projects the database is completely unavailable, the nhost console, as well as auth and our app does not work

  • IS

    Would be great to get some help here! This is quite urgent!

  • IS

    Redeploying fails as well

  • EL

    Let us have a look on this

  • EL

    What's the subdomain/region?

  • MO

    i'll dm

  • EL

    ty

  • MO

    we migrated from rds to individual instances ~24hrs ago, has been working fine after that, until now

  • EL

    Was this your first deployment on the individual instance?

  • IS

    No not the first one, we had a few before (6 maybe?)

  • EL

    ok

  • NU

    it's not related to deployments, we're looking into it

  • IS

    Please let us know if there's anything we can do to help, very much appreciate your help on this πŸ™Œ

  • IS

    Hasura & Auth is back up now!

  • NU

    everything should be back again

  • MO

    Great, thank you!

  • MO

    @elitan now it's happening again

  • MO

    what was the reason yesterday? possible to fix quickly?

  • EL

    Sorry I don't personally have that kind of deep visibility into our infra. Maybe @Nuno Pato or @david.barroso can take a look?

  • DA

    what's the subdomain?

  • MO

    xkimbqmpljyrdbyknnst

  • DA

    looking

  • MO

    any updates?

  • DA

    yes, should be coming back up very shortly

  • DA

    ok, now it should be up again

  • IS

    Yess its up again now!

  • DA

    I don't know what happened yesterday but today it was a minor issue in our infra that affected a small number of apps

  • MO

    great, thanks!
    anything we can do on our side to avoid this happening?

Last active 4 months ago

28 replies

13 views